Dear Ladies and Gentlemen,
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Welcome to the September edition of the SAP Enterprise Support Schedule, the information channel that keeps you informed about upcoming SAP Enterprise Support Academy sessions and other knowledge transfer related topics.
Please note:This edition is dedicated to the transition of the ESA learning catalog to SAP Learning Hub. All registration links in the July edition will point to SAP Learning Hub, as this is the productive system from July 1st on. Please note that these links will only work for SAP Learning Hub users, so our customers will have to go through a registration process to be authorized. For more information see the ES Wiki (SAP-internal) and this blog (external).
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Sincerely,
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1.
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Expert-Guided Implementation (EGI)
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SAP S/4HANA Implementation Project Setup
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Agenda:
- Introduces the SAP S/4HANA Road Map and key considerations for Adopting S/4HANA as the Digital Hub
- Explains SAP Best Practice and requirements and readiness for system landscape
- Explains key elements phases, Realize, Deploy and Run.
Goals:
- Customer will plan their S/4HANA Test Drive and identify possible risks in their project
- Customer enabled to begin preparations in their current landscape and create the high level plan
- Customer will understand the key elements of the Realization, through to Go Live
Registration link:
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SAP S/4HANA Implementation Project Setup
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Time:
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English: September 25 – September 27, 2017 11:00 AM – 01:00 PM EDT North America, New York
October 02 – October 04, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 09 – October 11, 2017, 11:00 AM – 01:00 PM EDT North America, New York
October 10 – October 13, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
Spanish: October 03 – October 06, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
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SAP S/4HANA: Custom Code Impact Analysis
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Agenda:
- Analysis of existing custom code including objects and modifications and their impact during S/4HANA migration
Goals:
- Understand custom code management with the transition to S/4HANA
- Analyse the Custom code using Custom Code Migration Worklist
- Leverage the ABAP Test Cockpit for Custom Code Analysis
Registration link:
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SAP S/4HANA: Custom Code Impact Analysis
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Time:
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English: September 25 – September 28, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 09 – October 12, 2017, 10:00 AM – 12:00 PM EDT North America, New York
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SAP S/4HANA Set Up Prototype
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Agenda:
- Show how to set up a trial system on the CAL
- Show how to do a migration of data for S/4HANA
- Show how to get a Business Scenario Report
Goals:
- To set up a trial SAP S/4HANA system
- Get a Business Scenario Report
Registration link:
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SAP S/4HANA Set Up Prototype
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Time:
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Portuguese: September 26 – September 28, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
October 30 – November 01, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
Spanish: October 09 – October 11, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
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SAP S/4HANA Finance
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With the release of SAP S/4HANA edition 1511, many functionalities in the Finances are simplified. The Key innovations in the Finance area include the Universal Journal, New Master data Concept, Profitability segment reporting in the Universal Journal, Combined Profitability Analysis, Optimization of Inventory Valuation though Material Ledger, New Asset Accounting, Central Finance.
This implementation service, will enable you to understand the simplifications of SAP S/4HANA and gives you the knowledge to adopt it to your individual requirements.
The session provides an introduction on how to check the functionalities which would change on moving to SAP S/4HANA and guide you through the process to identify the changes.
Registration link:
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SAP S/4HANA Finance
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Time:
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English: September 25 – September 29, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
October 09 – October 13, 2017, 10:00 AM – 12:00 PM CEST EMEA Berlin
October 16 – October 20, 2017, 11:00 AM – 01:00 PM EDT North America, New York
Portuguese: October 16 – October 20, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
Chinese: October 30 – November 03, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
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SAP HANA (1 of 6) - Monitoring and Troubleshooting
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The goal of this EGI session is to connect the customer’s HANA database to the Solution Manager including the configuration of Root Cause Analysis tools and Technical Monitoring for SAP HANA.
An SAP expert explains all Managed System Configuration steps and guides the customer through the configuration process. This delivery focuses on SAP Solution Manager 7.1 SPS10 and SAP HANA SPS6 and above.
For latest information and more details please check SAP Note 1828141.
Registration link:
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SAP HANA (1 of 6) - Monitoring and Troubleshooting
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Time:
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English: September 25 – September 27, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
Chinese: September 26 – September 28, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
Spanish: October 03 – October 05, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
Portuguese: October 09 – October 11, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
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SAP HANA (4 of 6) – Make Your Custom Code Ready
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In migration project to HANA database, DB accesses in custom code may have to be adapted to leverage the performance capabilities of SAP HANA. In addition, it is strongly recommended to review the coding for functional correctness before the migration.
Within this session an expert will give you the basic knowledge how to perform a code check review, how to evaluate the usage or coverage of an object and how to find and improve DB accesses which have optimization potential for running on the HANA in memory environment. It demonstrates the methodology and tools to be used.
Goal of this expert guided implementation is to get a work package of own custom code to be optimized. SQL Performance guidelines are given and checks for functional correctness are presented. In addition some HANA specific solutions are discussed.
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SAP HANA (5 of 6) – Data Modelling
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The SAP HANA database is a part of In-Memory Computing which is a technology that allows the processing of very large quantities of real time data in the main memory of the server to provide immediate results from analyses and transactions.
The aim of this Expert Guided Implementation service is to provide information on best practices for creating and using data models in SAP HANA.
The delivery demonstrates the tools and techniques necessary to build information models using best practice methods. Some of the topics the EGI will focus on are creating advanced data models by implementing calculation views and SQL script.
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SAP Readiness Check tool for SAP S/4HANA
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Agenda:
- Introduces the SAP Readiness Check Tool for SAP S/4HANA, the key pre-conversion tool for SAP S/4HANA.
- Explains how to prepare and run the tool in both your SAP ECC system and SAP Solution Manager
- Initial analysis of results and how to follow up on the results
Goals:
- Customer will be enabled to prepare and run the SAP Readiness Check.
- Customer will understand how to navigate the SAP Readiness Check.
- Customer will be enabled to further analyze the results and understand initial results of the report.
Registration link:
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SAP Readiness Check tool for SAP S/4HANA
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Time:
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Chinese: September 26 – September 28, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
English: October 16 – October 18, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 23 – October 25, 2017, 11:00 AM – 01:00 PM CDT North America, Chicago
October 24 – October 26, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
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SAPUI5 App Development with OData and SAP Web IDE
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SAP’s customers need to know how SAP can help them leverage their SAP products to quickly develop SAPUI5 applications.
This Expert Guided Implementation introduces OData service development with SAP NetWeaver Gateway and SAPUI5 application development with SAP Web IDE.
The goal of this Expert Guided Implementation is to enable customers with the knowledge to fully utilize SAP NetWeaver Gateway and SAP Web IDE to quickly develop SAPUI5 applications.
Registration link:
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SAPUI5 App Development with OData and SAP Web IDE
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Time:
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Portuguese: September 25 – September 28, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
October 16 – October 19, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
English: September 25 – September 28, 2017, 11:00 AM – 01:00 PM EDT North America, New York
October 24 – October 27, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
October 31 – November 03, 2017, 11:00 AM – 01:00 PM CDT North America, Chicago
Chinese: September 26 – September 29, 2017, 10:00 AM – 12:00 PM CST APJ Shanghai
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SAP Fiori: Configuration for SAP S/4HANA 1610
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Agenda:
- Show how to configure SAP Fiori UX for a Proof of Concept project
- Show Fiori Launchpad on SAP Gateway using automated task lists to speed up configuration
Goals:
- Demonstration of configuring SAP Fiori, SAP GUI for HTML and Web Dynpro Apps and Enterprise Search
- Quickly configure Fiori UX landscape
- Reduce time and effort for configuration
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Monitoring & Analysis of SAP Fiori & Mobile Technology
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Agenda:
- Introduces the capabilities for monitoring, alerting, exception management and root-cause analysis.
- Demonstrates E2E Trace Analysis of SAP Fiori apps on any device & the managed system configuration.
- Understand operation aspects for solutions using SAP Fiori and Mobile technology.
Goals:
- Know monitoring and analysis capabilities of SAP Solution Manager
- Know how to record and analyze E2E traces for SAP Fiori user interfaces on any device
- Configure SAP Fiori Frontend Server and SAP Mobile Platform for operations in SAP Solution Manager
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Basic Configuration for SAP Solution Manager 7.2
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Agenda:
- SAP expert explains all configuration steps & guides the customer through the configuration process.
- This delivery focuses on SAP Solution Manager 7.2 installations
- Implementation of the latest available Support Package Stack before attending is recommended.
Goals:
- Have customer's SAP Solution Manager ready for productive usage
- To include configuration of Root Cause Analysis (Diagnostics).
Registration link:
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Basic Configuration for SAP Solution Manager 7.2
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Time:
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Japanese: September 25 – September 29, 2017, 10:00 AM – 12:00 PM JST APJ, Tokyo
German: September 25 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
Portuguese: September 25 – September 29, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
English: October 16 – October 20, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
Chinese: October 30 – November 03, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
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Basic Configuration for SAP Revenue Accounting and Reporting
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Agenda:
- This EGI enables you to set up a basic SAP Revenue Accounting scenario using the SD integration.
- SAP RAR is an add-solution which helps to handle the new revenue recognition regulations IFRS 15
- Read the prerequisites and the abstract carefully prior registering to the session
Goals:
- Be able to configure a simple end-to-end scenario using SD integration
- Learn basic configuration for SAP Revenue Accounting and Reporting (RAR)
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SAP Solution Manager 7.1 Configuration SAP BusinessObjects BI 4
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In the SAP Expert Guided Implementations Running SAP BusinessObjects BI 3.1 & BI 4.1: SAP Solution Manager 7.1 configuration for SAP BusinessObjects BI 4, the SAP Enterprise Support Academy offers a unique combination of training, live configuration, and on-demand expertise, enabling you to execute complex activities with the help of experienced SAP support engineers.
This Expert Guided Implementation communicates the fundamentals for connecting SAP Business Objects Enterprise Business Intelligence (BI) 4.1 to Solution Manager 7.1, where participants are able to realize the benefits using Solution Manager 7.1 to manage BI landscapes. After the training the customer's Solution Manager is connected to a BI system and ready to use EWA report in Solution Manager 7.1, and use root cause analysis for connected BOE landscape.
For SAP Enterprise Support customers and VAR partners (with VAR delivered support) one day of the remote support service entitlement for SAP solution architects will be used.
- For SAP Product Support for Large Enterprises customers one day of the entitlement for Expert Guided Implementation will be used.
- For Run SAP Certified partners, your entitlement is based on your certification type . For participation this entitlement will be deducted by one.
- Please note that the reduction of the entitlement will be executed at registration. In case you will not participate, it is necessary to cancel your registration, before the registration list is closed.
Expert Guided Implementation is not available for customers with a SAP Standard Support contract.
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Solution Manager 7.2 in the SAP CAL for Content Activation
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Customers can test the one-time content activation procedure to evaluate how their solution documentation will appear in the new 7.2 system. Best of all, through power of cloud infrastructure they can restore the system to a previous state easily and repeat the activation process as many times as necessary.
The purpose of this EGI is to understand the content activation impact for all effected SAP Solution Manager 7.1 functionalities. Furthermore SAP customers and partners are able to test and evaluate the content activation process for solution documentation, that moves SAP Solution Manager 7.1 content into the new 7.2 solution documentation UI after an upgrade.
The delivery demonstrates how customers save 7.1 solution documentation and landscape information to transport files, and then add them to the 7.2 system in SAP CAL.
Registration link:
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Solution Manager 7.2 in the SAP CAL for Content Activation
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Time:
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English: October 16 – October 18, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 23 – October 25, 2017, 11:00 AM – 01:00 PM CDT North America, Chicago
Portuguese: October 30 – November 01, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
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SAP Solution Manager Scope & Effort Analyzer
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Enhancement Package or Support Package installation projects are often challenging when it comes to scope and effort estimation in the early planning phase of the project. Especially the identification of an efficient test scope is a major difficulty. The new application Scope and Effort Analyzer was designed to exactly address this challenge.
This Expert-Guided Implementation service will show you how to configure and set up Scope & Effort Analyzer in your local SAP Solution Manager system.
Learn how related functionalities used by SEA capability like Usage & Procedure Logging (UPL) and Business Process Change Analyzer (BPCA) are used to identify the change impact and specify the test scope of the planned software change event.
Best practices collected from various customer projects and useful tips how to read and use analysis results will round up this practical session.
Registration link:
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SAP Solution Manager Scope & Effort Analyzer
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Time:
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Portuguese: September 25 – September 27, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
October 03 – October 05, 2017, 09:00 AM – 11:00 AM VET Latin America, Caracas
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Technical Upgrade to SAP Solution Manager 7.2
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Agenda:
- This session covers the complete upgrade process of the SAP Solution Manager to release 7.2.
- SAP expert guides the customer through the download, preparation and the upgrade.
Goals:
- Upgrade your SAP Solution Manager to release 7.2
Registration link:
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Technical Upgrade to SAP Solution Manager 7.2
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Time:
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English: September 25 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 02 – October 06, 2017, 11:00 AM – 01:00 PM EDT North America, New York
October 09 – October 13, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
October 16 – October 20, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 16 – October 20, 2017, 11:00 AM – 01:00 PM CEST EMEA, Berlin
November 27 – December 01, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
Chinese: October 09 – October 13, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
Portuguese: October 23 – October 27, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
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Change Control Management II: Quality Gate Management
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For effective quality management, organizations need an integrated and consistent change process. In this session, you will learn about SAP Quality Gate Management as one part of the End-to-End Change Control tools provided in SAP Solution Manager.
You can find out how transports can be managed centrally in a harmonized way across technology stacks and application components which integrate every development workbench. To organize new implementation, maintenance and emergency changes integrated with transport logistics you learn how to group via scenarios and changes comprehensive customizing and development activities. On top of this the SAP Quality Gate Management controls on scenario level the gate process and the risk mitigation.
The SAP Quality Gate Management helps you to ensure a Release and Deployment Management * which means comprehensive release and deployment plans and execution on it with minimal unpredicted impact.
* According to ITIL V3
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Change Control Management III: Change Request Management
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Change Request Management coordinates all changes in a software landscape, to ensure that changes do not conflict with each other. It also ensures that changes are made without disrupting the ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Change Request Management ensures that the performed changes remain transparent and traceable.
This Expert Guided Implementation explains all operations for a Change Request Management proof-of-concept configuration. It enables you to manage your changes and transports from end to end with the SAP Solution Manager 7.2.
Also this Expert Guided Implementation demonstrates how to use the CRM Web UI to manage all your developments and corrections with Change Request Management.
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Incident, Problem Management for VARs
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Whenever problems arise, the SAP Solution Manager IT Service Management provides everyone involved in the process with central access to the information relevant to them at all times. IT Service Management helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.
This Expert-Guided Implementation service, to set up the IT Service Management for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.
The delivery demonstrates the setup for a successful standard IT Service Management implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.
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Incident, Problem Management (ITSM)
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Whenever problems arise, the SAP Solution Manager IT Service Management provides everyone involved in the process with central access to the information relevant to them at all times. IT Service Management helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.
This Expert-Guided Implementation service, to set up the IT Service Management for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.
The delivery demonstrates the setup for a successful standard IT Service Management implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.
Registration link:
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Incident, Problem Management (ITSM)
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Time:
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English: September 25 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 09 – October 13, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
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Test Management II: Business Process Change Analyzer
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Business Process Change Analyzer provides precise impact analysis of SAP software changes on business processes. Based on the analysis results a risk based test scope can be identified for regression test activities. For being able to use this application, certain preparation activities have to be performed to create a business blueprint and also to trace SAP objects used during business process execution.
The goal of this Expert Guided Implementation is to help the customer execute all relevant implementation steps for setting up and using Business Process Change Analyzer in SAP Solution Manager. After the delivery, the customer should be ready for productive usage of BPCA for the selected business scenario and the customer should have the knowledge for using and implementing the same for all relevant business scenarios.
The target group consists of people responsible for the Test Management at a company.
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Test Management III: SAP Test Automation with CBTA
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Within the Lifecycle of an SAP Application an effective Test Management is essential. It relies on proper test preparation, planning and execution with underlying tools.
The functions for Test Management inside the SAP Solution Manager help to manage Projects and Solutions with regards to the Test Management activities like the design, execution and reporting. Everyone involved in the test procedures will have central access to relevant information at every time.
This Expert-Guided Implementation for Test Management enables you to quickly start with a basic Test Management focused on test automation using the SAP Solution Manager along with the Component Based Test Automation (CBTA) tool. It gives you the knowledge to adopt it to your individual requirements.
The target group consists of people responsible for the Test Management at a company, especially test engineers.
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Business Process Analytics and Improvement (BPAI)
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Agenda:
- Demonstrates how Business Process Analytics supports the SAP Business Improvement methodology
Goals:
- Perform the Business Process Analysis self service
- Setup Business Process Monitoring, Analytics & Business Process Operations Dashboards
Registration link:
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Business Process Analytics and Improvement (BPAI)
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Time:
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English: October 09 – October 12, 2017, 10:00 AM – 12:00 PM CEST EMEA Berlin
October 23 – October 27, 2017, 11:00 AM – 01:00 PM CDT North America, Chicago
Japanese: November 14 – November 17, 2017, 10:00 AM – 12:00 PM JST APJ, Tokyo
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Business Process Monitoring & Stabilization
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IT organizations provide services for a company’s departments. Business Process Stabilization is one of the key tasks within the IT department. SAP Business Process Operations as part of SAP Solution Manager provides proactive and process-oriented monitoring and reporting of a company’s core business processes. It includes the observation of all technical and also application-related functions that are required for a smooth and reliable flow of the core business processes.
This seminar communicates the fundamentals of business process monitoring, analytics and dashboards, giving the participants the opportunity to set up a ready-to-use basic scenario in their own SAP Solution Manager.
After the training the customer will have a live monitoring pilot for the process “Cross Application Monitoring”, including interface and background job monitoring objects.
Registration link:
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Business Process Monitoring & Stabilization
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Time:
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English: September 25 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
Japanese: October 16 – October 20, 2017, 10:00 AM – 12:00 PM JST APJ, Tokyo
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Custom Development Management Cockpit
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A Lifecycle Change Event (such as an upgrade or SP implementation) impacts your custom solutions and potentially can destabilize the integrity of corresponding business processes. Custom code adjustments are one of the key challenges of an upgrade project.
CDMC provides the basis for strategic initiatives such as consolidation and simplification for custom code having in-depth transparency on custom code and its usage.
This session communicates the fundamentals of Custom Development Management Cockpit. It gives the participants the opportunity to set up three types of ready-to-use scenarios in their own SAP Solution Manager: usage / clearing analysis (CA), upgrade/change impact analysis (UCIA) and change and transport analysis (CTS) plus the ability to set up new ones for any future Lifecycle change event adoption.
After the session the customer will have set up the CDMC in SAP Solution Manager to enable the identification of the custom code usage analysis and the impact of a Lifecycle Change Event.
The main functionality of CDM is been delivered with the ST-PI Plug-In. Therefore it is independent from the SAP Solution Manager release!. Minor differences between in SAP Solution Manager 7.1 and 7.2 are explained in the EGI.
Registration link:
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Custom Development Management Cockpit
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Time:
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Korean: September 25 – September 28, 2017, 10:00 AM – 12:00 PM KST APJ, Seoul
English: September 25 – September 28, 2017, 11:00 AM – 01:00 PM EDT North America, New York
October 02 – October 05, 2017, 12:00 PM – 02:00 PM CDT North America, Chicago
October 09 – October 12, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 31 – November 03, 2017, 10:00 AM – 02:00 PM CDT North America, Chicago
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Data Volume Management (DVM)
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Agenda:
- Explains the DVM methodology on how to implement an efficient DVM Strategy.
- Helps to get DVM Work Center implemented
- Explains step-by-step approach to use various DVM tools, including the DVM Self Service
Goals:
- Implement DVM Work Center
- Execute various analyses
- Run Guided Self Service and generate a Best Practice Document
Registration link:
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Data Volume Management (DVM)
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Time:
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English: October 23 – October 27, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
Spanish: October 23 – October 27, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
November 27 – December 01, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
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E2E Root Cause Analysis
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Agenda:
- This EGI gives an overview on general procedures for End to End (E2E) Root Cause Analysis
- It enables the participants to perform End-to-End Root Cause Analysis in SAP Solution Manager
Goals:
- Shows End to End Change and Workload Analysis
- Shows End to End trace analysis
- Shows End to End exception analysis
Registration link:
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E2E Root Cause Analysis
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Time:
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Russian: September 26 – September 29, 2017, 10:00 AM – 12:00 PM MSK EMEA, Moscow
English: September 26 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
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Integration Monitoring and Troubleshooting
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Integration Monitoring is one of most critical tasks within the IT department. SAP Integration Monitoring is part of SAP Solution Manager and provides proactive monitoring and reporting. It includes the observation of all technical and also application-related functions that are required for a smooth and reliable flow of the core business processes.
This Expert Guided Implementation communicates the fundamentals of setting up Integration Monitoring, giving the participants the opportunity to set up a ready-to-use basic scenario in their own SAP Solution Manager.
After this Expert Guided Implementation the customer will have a live monitoring pilot.
Registration link:
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Integration Monitoring and Troubleshooting
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Time:
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English: September 26 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
November 28 – December 01, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
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Job Scheduling Management
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The goal of this session is to have customer's SAP Solution Manager ready for using the Job Scheduling Management Scenario.
An SAP expert explains the major configuration steps and guides the customer through the activation process.
This Expert Guided Implementation focuses on SAP Solution Manager 7.1 installations with SP03 and above.
The following EGI are recommended in advance
- Expert Guided Implementation for Basic Configuration, in case Solution Manager is new to install.
- Expert Guided Implementation for Technical Upgrade to 7.1, if the release of SAP Solution Manager is below 7.1.
Registration link:
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Job Scheduling Management
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Time:
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English: September 25 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
Spanish: November 27 – December 01, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
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Performance Optimization (PERF)
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Agenda:
- Demonstrates how to execute and analyze the Guided Self Service Performance Optimization
- Shows the ST12 ABAP trace
Goals:
- Optimize your transactional performance using SAP Active Global Support Application Analysis Tools
Registration link:
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Performance Optimization (PERF)
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Time:
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English: October 09 – October 13, 2017, 11:00 AM – 01:00 PM CDT North America, Chicago
October 16 – October 20, 2017, 10:00 AM – 12:00 PM SGT APJ, Singapore
October 23 – October 27, 2017, 11:00 AM – 01:00 PM BRT Latin America, São Paulo
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Process Management
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Agenda:
- Process Management setup.
- How to use Process Management.
Goals:
- Understand, configure, and use Process Management functions
Registration link:
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Process Management
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Time:
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Russian: September 25 – September 29, 2017, 10:00 AM – 12:00 PM MSK EMEA, Moscow
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Security Optimization Service (SOS)
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Agenda:
- Introduces the methodology how to analyze and improve the security level of your SAP landscape
- Guides you through an execution of the Security Optimization Self Service
- Accompanying tools like security section of the EarlyWatch Alert (EWA) and System Recommendation
Goals:
- Enables you to monitor the security status of your ABAP based environment with the help of the SOS
- Use the EarlyWatch Alert and the tool System Recommendation
Registration link:
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Security Optimization Service (SOS)
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Time:
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English: September 25 – September 29, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
December 04 – December 08, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
Spanish: November 20 – November 24, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
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Solution Manager Roadmap
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Agenda:
- This EGI shows steps to improve the processes and to enhance the utilization of SAP Solution Manager.
- It is delivered for one customer, although several participants of this customer can attend the session.
Goals:
- Explore capabilities of SAP Solution Manager in processes among the lifecycle of your applications.
- Analyze the processes for managing business applications within your IT organization.
- Receive recommendations for how to enhance the usage of SAP Solution Manager in a detailed service report.
Registration link:
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Solution Manager Roadmap
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Time:
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English: September 26, 2017, 09:00 AM – 05:00 PM EDT North America, New York
September 27 – September 28, 2017, 01:30 PM – 05:30 PM PDT North America, Los Angeles
September 28, 2017, 09:00 AM – 05:00 PM EDT North America, New York
October 04, 2017, 09:00 AM – 05:00 PM CEST EMEA, Berlin
October 04, 2017, 09:00 AM – 05:00 PM EDT North America, New York
October 05 – October 06, 2017, 09:00 AM – 01:00 PM IST APJ, Kolkata
October 06, 2017, 09:00 AM – 05:00 PM CEST EMEA, Berlin
October 17, 2017, 09:00 AM – 05:00 PM CEST EMEA, Berlin
October 18, 2017, 09:00 AM – 05:00 PM CEST EMEA, Berlin
October 19, 2017, 09:00 AM – 05:00 PM CEST EMEA, Berlin
November 01 – November 02, 2017, 08:00 AM – 12:00 PM SGT APJ, Singapore
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System Consolidation & Rollout of Country Versions
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Agenda:
- Takes the system topology, language support and other parameters into account
- Best approach for installation and configuration of country specific functionality will be explained
Goals:
- Prepared for the implementation of Country Versions
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System Monitoring & Reporting
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This session covers the complete setup process of the new System Monitoring and Reporting.
SAP expert guides the customer through the preparation, setup and using the new System Monitoring and Reporting.
We recommend to book the session “Expert Guided Implementation for Basic Configuration 7.2” in advance, which will cover the configuration of Root Cause Analysis (Solution Manager Diagnostics). The basic configuration is an important part of prerequisites for the System Monitoring and Reporting.
Registration link:
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System Monitoring & Reporting
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Time:
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Chinese: September 26 – September 29, 2017, 10:00 AM – 12:00 PM CST APJ, Shanghai
Portuguese: October 03 – October 06, 2017, 09:00 AM – 11:00 AM BRT Latin America, São Paulo
English: October 10 – October 13, 2017, 10:00 AM – 12:00 PM CEST EMEA, Berlin
October 31 – November 03, 2017, 01:00 PM – 03:00 PM CDT North America, Chicago
Spanish: October 17 – October 20, 2017, 10:00 AM – 12:00 PM CDT Latin America, Mexico City
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End-User Experience Monitoring Reporting Analysis
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Today’s business processes are embedded in a global market with participants all over the world. Guaranteeing the highest availability and performance from almost every location is not just a challenge for huge companies anymore. SAP End-User Experience Monitoring (SAP EEM) is an efficient monitoring suite for evaluating and reporting the availability and performance of your productive systems from a client-side perspective. As a result of the perfect integration into the Diagnostics infrastructure in Solution Manager, discovering, analysis, and resolution of occurring issues has been speeded up dramatically. Problems can often be solved before employees or customers even take notice about them, thereby yielding a lower TCO.
This seminar communicates the fundamentals of SAP End-User Experience Monitoring, gives you the opportunity to set up a complete EEM infrastructure and provides the necessary skills to script important business transactions for monitoring purpose.
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Custom Code Lifecycle Management: Make Your Custom Code Efficient
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Custom Code Lifecycle Management (CCLM) was designed to manage ABAP developments along the entire lifecycle of custom code objects from the creation of objects, to their use in productive systems all the way to clearing of unused custom code objects. CCLM makes visible all ABAP developments and provides the capability of monitoring the quality as well as to monitor and guide the decommissioning process.
This Expert-Guided Implementation service enables you to set up CCLM in your own system as well as to learn the methodology of CCLM and how to make use of it.
The session contains in addition how to activate Usage and Procedure Logging (UPL / SCMON) which is the usage information provider for CCLM. Adding UPL provides 100% coverage of usage without estimations, to close the existing gaps in the SAP workload statistics.
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Transport Execution Analysis (TEA and TEAP)
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Agenda:
- Covers Transport Executions Analysis for both Productive systems and Projects.
- Enabled to execute both service sessions in your own environment
Goals:
- Enabled to execute both service sessions in your own environment
- Get an action plan how to improve your software change management processes
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2.
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Meet-the-expert: Live Sessions
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Live Demo of SAP One Support Launchpad
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Agenda:
This session will provide you a live demo of the SAP ONE Support Launchpad.
Goals:
- Let us help you become familiar with the SAP ONE Support Launchpad and its applications
- Learn more about the Search, Incidents, License Keys, Software Downloads and User Management
- Receive expert advice on how to make the most of your support
Registration link:
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Live Demo of SAP One Support Launchpad
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Time:
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Korean: September 20, 2017, 02:00 PM – 03:00 PM CST APJ, Shanghai
English: September 21, 2017, 09:00 AM – 10:00 AM CST APJ, Shanghai
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Instance Sync – SAP SuccessFactors
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Agenda:
- Enabling Instance Sync
- Move configuration artifacts and sub-artifacts like MDF object definitions, picklists, business rules
- Detailed demo of how to use Instance Sync
Goals:
- Learn how instance sync, an admin tool, enables you to move confguration from one instance to another.
- See a detailed demo of how to use instance sync to migrate changing business configuration.
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Cloud Value Map for SAP SuccessFactors: New Customer Welcome Call
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Agenda:
- Welcome and introduction to the cloud value map for SAP SuccessFactors
- Gain an understanding of SAP Enterprise Support for SAP SuccessFactors
- Short demo of the value map features and how to best use
Goals:
- Get the complete picture and updates to the cloud value map for SAP SuccessFactors
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