Knowledge Transfer for 
SAP User Groups

Webinar Newsletter 
SAP Enterprise Support Academy

October 2017

1.

SAP HANA (2 of 6) – Database Administration and Operations

The SAP HANA database is part of In-Memory Computing which is a technology that allows the processing of very large quantities of real time data in the main memory of the server to provide immediate results from analyses and transactions.

This Expert Guided Implementation service is to provide information to allow for the administration and operating of the SAP HANA database in a time-efficient and cost-effective manner.

The delivery demonstrates the tools necessary for the administration and operation of the SAP HANA database and enable customers to align their administration and monitoring procedures with other systems by means of SAP Solution Manager.

SAP HANA (3 of 6) – Advanced Database Monitoring

Demonstrates the tools necessary for the administration and operation of the SAP HANA database.

This Expert-Guided Implementation service provides the tools on how to monitor your HANA database and understand the critical performance indicators. However more importantly it goes into in-depth analysis on some of the more common issues which may arise on your database.

SAP Readiness Check tool for SAP S/4HANA

Agenda:

• Introduces the SAP Readiness Check Tool for SAP S/4HANA, the key pre-conversion tool for SAP S/4HANA.
• Explains how to prepare and run the tool in both your SAP ECC system and SAP Solution Manager
• Initial analysis of results and how to follow up on the results

Goals:

• Customer will be enabled to prepare and run the SAP Readiness Check.
• Customer will understand how to navigate the SAP Readiness Check.
• Customer will be enabled to further analyze the results and understand initial results of the report.

SAPUI5 App Development with OData and SAP Web IDE

SAPs mobility customers need to know how SAP can help them leverage their SAP products to quickly develop mobile applications to support their mobile strategy and to help them mobilize their business.

This Expert Guided Implementation service is designed for customers of the SAP Mobile Platform and its associated components. This Expert Guided Implementation introduces OData service development with SAP Netweaver Gateway and SAPUI5 Mobile Application development with SAP Web IDE.

The goal of this Expert Guided Implementation is to enable customers with the knowledge to fully utilize SAP Netweaver Gateway and SAP Web IDE to quickly develop mobile applications.

SAP Fiori: Configuration for SAP S/4HANA 1610

SAP S/4HANA customers need to know how to leverage their SAP products to quickly realize the benefits of SAP Fiori UX.

This Expert Guided Implementation(EGI) service is designed for customers of SAP S/4HANA and its associated components. This EGI describes the steps required to configure SAP Fiori UX for a Proof of Concept project, in an SAP S/4HANA OnPremise environment, with Fiori Launchpad on SAP Gateway using automated task lists to speed up configuration.

This EGI focuses on the following topics:

• Basic SAP Gateway Configuration
• SAP Fiori Launchpad initial setup
• SAP Fiori UX configuration and Administration
• Embedded Search setup
• Me Area, App Finder, SAP Easy Access Menu configuration
• Notifications and Notification Channel setup
• Development Overview
• Theme Designer

Monitoring & Analysis of SAP Fiori & Mobile Technology

The SAP system landscape supporting Enterprise Mobility in most cases consists of several components, including a web server for external access, a Mobile Enterprise Application Platform, a SAP NetWeaver Gateway and the backend system.

SAP's application management platform, the SAP Solution Manager, offers several tools to support the system operations of the SAP mobile platform and infrastructure components such as E2E workload, change and exception analysis.

This Expert Guided Implementation session helps to identify the most relevant tasks for system operations of the mobile system landscape and provides setup and provides guidance for setting up and handling SAP Solution Manager and other tools.

Basic Configuration for SAP Solution Manager 7.2

The goal of this session is to have customer's SAP Solution Manager ready for productive usage, including the configuration of Root Cause Analysis (Diagnostics).

An SAP expert explains all configuration steps and guides the customer through the configuration process. This delivery focuses on SAP Solution Manager 7.2 installations with SP03 and above (we recommend implementation of the latest available Support Package Stack).

SAP Solution Manager 7.1 Configuration SAP BusinessObjects BI 4

The SAP support infrastructure provides the technical foundation for performing support services and for delivering services. Experts are given access to the information and systems they need, while communication between customers, partners, and SAP is improved.

This seminar communicates the fundamentals EarlyWatch Alert for SAP Business Objects Enterprise Business Intelligence (BI) 4.0 where participants are able to understand the EarlyWatch Alert report. This report helps analyzing the workload of the different components, detect potential performance bottlenecks and identify wrong configuration settings in your BI system landscape.

After the training the customer is able to interpret a SAP EarlyWatch Alert report for BO BI 4.0 and to follow up on the report recommendations appropriately.

Solution Manager 7.2 in the SAP CAL for Content Activation

Customers can test the one-time content activation procedure to evaluate how their solution documentation will appear in the new 7.2 system. Best of all, through power of cloud infrastructure they can restore the system to a previous state easily and repeat the activation process as many times as necessary.

The purpose of this EGI is to understand the content activation impact for all effected SAP Solution Manager 7.1 functionalities. Furthermore, SAP customers and partners are able to test and evaluate the content activation process for solution documentation, that moves SAP Solution Manager 7.1 content into the new 7.2 solution documentation UI after an upgrade.

The delivery demonstrates how customers save 7.1 solution documentation and landscape information to transport files, and then add them to the 7.2 system in SAP CAL.

Technical Upgrade to SAP Solution Manager 7.2

This session covers the complete upgrade process of the SAP Solution Manager to release 7.2.

SAP expert guides the customer through the download, preparation and the upgrade.

We recommend to book the session “Expert Guided Implementation for Basic Configuration 7.2” in addition.

Change Control Management II: Quality Gate Management

For effective quality management, organizations need an integrated and consistent change process. In this session, you will learn about SAP Quality Gate Management as one part of the End-to-End Change Control tools provided in SAP Solution Manager.

You can find out how transports can be managed centrally in a harmonized way across technology stacks and application components which integrate every development workbench. To organize new implementation, maintenance and emergency changes integrated with transport logistics you learn how to group via scenarios and changes comprehensive customizing and development activities. On top of this the SAP Quality Gate Management controls on scenario level the gate process and the risk mitigation.

The SAP Quality Gate Management helps you to ensure a Release and Deployment Management * which means comprehensive release and deployment plans and execution on it with minimal unpredicted impact.

* According to ITIL V3

Change Control Management III: Change Request Management

Change Request Management coordinates all changes in a software landscape, to ensure that changes do not conflict with each other. It also ensures that changes are made without disrupting the ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Change Request Management ensures that the performed changes remain transparent and traceable.

This Expert Guided Implementation explains all operations for a Change Request Management proof-of-concept configuration. It enables you to manage your changes and transports from end to end with the SAP Solution Manager 7.2.

Also this Expert Guided Implementation demonstrates how to use the CRM Web UI to manage all your developments and corrections with Change Request Management.

Incident, Problem Management (ITSM) for VARs

Whenever problems arise, the SAP Solution Manager IT Service Management provides everyone involved in the process with central access to the information relevant to them at all times. IT Service Management helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.

This Expert-Guided Implementation service, to set up the IT Service Management for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.

The delivery demonstrates the setup for a successful standard IT Service Management implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.

Incident, Problem Management (ITSM)

Whenever problems arise, the SAP Solution Manager IT Service Management provides everyone involved in the process with central access to the information relevant to them at all times. IT Service Management helps IT-departments to simplify the process of handling error and service messages and reduce processing times in Incident and Problem Management.

This Expert-Guided Implementation service, to set up the IT Service Management for your SAP Solution Manger, enables you to start with an incident ticket management quickly, and gives you the knowledge to adopt it to your individual requirements.

The delivery demonstrates the setup for a successful standard IT Service Management implementation. The session provides in addition to that an introduction how to use the service desk and shows examples of advanced service desk functions.

Test Management II: Business Process Change Analyzer

Business Process Change Analyzer provides precise impact analysis of SAP software changes on business processes. Based on the analysis results a risk based test scope can be identified for regression test activities. For being able to use this application, certain preparation activities have to be performed to create a business blueprint and also to trace SAP objects used during business process execution.

The goal of this Expert Guided Implementation is to help the customer execute all relevant implementation steps for setting up and using Business Process Change Analyzer in SAP Solution Manager. After the delivery, the customer should be ready for productive usage of BPCA for the selected business scenario and the customer should have the knowledge for using and implementing the same for all relevant business scenarios.

The target group consists of people responsible for the Test Management at a company.

Test Management III: SAP Test Automation with CBTA

Within the Lifecycle of an SAP Application an effective Test Management is essential. It relies on proper test preparation, planning and execution with underlying tools.

The functions for Test Management inside the SAP Solution Manager help to manage Projects and Solutions with regards to the Test Management activities like the design, execution and reporting. Everyone involved in the test procedures will have central access to relevant information at every time.

This Expert-Guided Implementation for Test Management enables you to quickly start with a basic Test Management focused on test automation using the SAP Solution Manager along with the Component Based Test Automation (CBTA) tool. It gives you the knowledge to adopt it to your individual requirements.

The target group consists of people responsible for the Test Management at a company, especially test engineers.

Custom Development Management Cockpit

A Lifecycle Change Event (such as an upgrade or SP implementation) impacts your custom solutions and potentially can destabilize the integrity of corresponding business processes. Custom code adjustments are one of the key challenges of an upgrade project.

CDMC provides the basis for strategic initiatives such as consolidation and simplification for custom code having in-depth transparency on custom code and its usage.

This session communicates the fundamentals of Custom Development Management Cockpit. It gives the participants the opportunity to set up three types of ready-to-use scenarios in their own SAP Solution Manager: usage / clearing analysis (CA), upgrade/change impact analysis (UCIA) and change and transport analysis (CTS) plus the ability to set up new ones for any future Lifecycle change event adoption.

After the session the customer will have set up the CDMC in SAP Solution Manager to enable the identification of the custom code usage analysis and the impact of a Lifecycle Change Event.

The main functionality of CDM is been delivered with the ST-PI Plug-In. Therefore it is independent from the SAP Solution Manager release!. Minor differences between in SAP Solution Manager 7.1 and 7.2 are explained in the EGI.

Data Volume Management (DVM)

In order to achieve full control of the cost effects associated to storage and related system management IT Organizations require an efficient Data Volume Management Strategy.

Within this EGI session an SAP Expert will explain the DVM methodology and guidelines that enable you to implement a DVM Strategy yourself using the SAP’s tool based approach powered by SAP Solution Manager 7.1.

The EGI will focus on the technical implementation of DVM Work Center first. Then the generation of a Best Practice Document is demonstrated and explained. Following, the EGI focuses on the explanation respectively execution of various types of DVM analyses, before the intention of several strategic tools will be highlighted.

Data Migration Strategy and Tools for SAP S/4HANA

Describes the Data Migration strategy and toolset recommended for SAP S/4HANA.

Performance Optimization (PERF)

An important aspect to operate your SAP solution is to ensure the performance of business processes within predefined service level agreements. When response times of specific transactions or web services don’t meet your business needs (sometimes despite extensive hardware), you should start with a root cause analysis of the performance problem.

Within this session an SAP Expert will explain the performance optimization methodology and guidelines to enable you to analyze ST12 traces and if necessary ST14 application checks. This is supported through your SAP Solution Manager.

The Guided Self Service for Performance Optimization will focus on the technical preparation of your SAP systems in combination with your connected SAP Solution Manager. A detailed procedure follows how to interpret the results of the captured performance traces and analysis using available SAP performance analysis tools. As the result of the service the report is being generated. You can decide how to follow-up the recommended tasks and generated draft issues.

SAP Solution Manager Roadmap

SAP Solution Manager is part of your support contract.

It supports 10 core process areas across the entire lifecycle of your business applications. But which of the available capabilities is most valuable for you?

In this Expert Guided Implementation session you will get an understanding of the functional scope of SAP Solution Manager. In a remote interview, an SAP expert will analyze your current Application Management processes to identify improvement potentials. This service is a 1:1 delivery for one customer (although several participants can take place in the session).

The recommendations provided during the interview will later be detailed in a service report. This will help you to select the next steps on your road towards SAP Solution Manager.

System Monitoring & Reporting

This session covers the complete setup process of the new System Monitoring and Reporting.

SAP expert guides the customer through the preparation, setup and using the new System Monitoring and Reporting.

We recommend to book the session “Expert Guided Implementation for Basic Configuration 7.2” in advance, which will cover the configuration of Root Cause Analysis (Solution Manager Diagnostics). The basic configuration is an important part of prerequisites for the System Monitoring and Reporting.

End-User Experience Monitoring Reporting Analysis

Today’s business processes are embedded in a global market with participants all over the world. Guaranteeing the highest availability and performance from almost every location is not just a challenge for huge companies anymore. SAP End-User Experience Monitoring (SAP EEM) is an efficient monitoring suite for evaluating and reporting the availability and performance of your productive systems from a client-side perspective. As a result of the perfect integration into the Diagnostics infrastructure in Solution Manager, discovering, analysis, and resolution of occurring issues has been speeded up dramatically. Problems can often be solved before employees or customers even take notice about them, thereby yielding a lower TCO.

This seminar communicates the fundamentals of SAP End-User Experience Monitoring, gives you the opportunity to set up a complete EEM infrastructure and provides the necessary skills to script important business transactions for monitoring purpose.

Custom Code Lifecycle Management: Make Your Custom Code Efficient

Custom Code Lifecycle Management (CCLM) was designed to manage ABAP developments along the entire lifecycle of custom code objects from the creation of objects, to their use in productive systems all the way to clearing of unused custom code objects. CCLM makes visible all ABAP developments and provides the capability of monitoring the quality as well as to monitor and guide the decommissioning process.

This Expert-Guided Implementation service enables you to set up CCLM in your own system as well as to learn the methodology of CCLM and how to make use of it.

The session contains in addition how to activate Usage and Procedure Logging (UPL / SCMON) which is the usage information provider for CCLM. Adding UPL provides 100% coverage of usage without estimations, to close the existing gaps in the SAP workload statistics.

Transport Execution Analysis (TEA and TEAP)

Transport Execution Analysis (for Productive Systems)

• Reactively analyzes all imports into the production system in the past six months.
• Is a quality check for the software change management processes and directs them towards SAP best practice recommendations.
• Identifies transport related errors in the past and gives guidelines to avoid these errors in the future.

Transport Execution Analysis for Projects

• Proactively analyzes a set of transport requests before it is imported into a target system.
• Identifies wrong transport sequences and potential import errors before the import is done.
• Provides recommendations to avoid these errors.

Though the focus of the services is different, the setup and technical execution is similar. Therefore they are included in the same training session.

2.

Design the Future of SAP Supplier Relationship Management

Agenda:

• Details & Insights on how to design the future of your SAP SRM solution
• Learn about SAP's customer tailored initiative for customers running on SAP SRM 7.0x or below.

• Goals:
• Understand what the "Design the Future" initiative is about.
• Understand the choices that SAP offers to customers for their procurement needs.
• Learn how SAP can help on your journey to the future of your procurement solution.

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