GUPS è lieta di suggerire a tutta la community la partecipazione al presente Webinar dedicato da SAP a tutti gli User Group
La partecipazione è libera e gratuita previa registrazione.
Many SAP cloud customers rely on SAP partners for implementation and/or operations services where partners often leverage SAP support services on request and on behalf of customers. A close collaboration between SAP and partners is instrumental for customer success in such scenarios, for example, by enabling partners for a faster direct resolution of consultative customer inquiries as well as accelerated troubleshooting by support-qualified partner consultants.
By joining this session, you will learn about:
• the role of partners in context of SAP cloud solutions,
• how SAP and partners collaborate around SAP support services,
• how customers can promote a more targeted and effective collaboration by authorizing partners with the service partner user management application.
Speaker/s:
Stephanie Hammond, Global Ecosystem Programs, Customer Solutions Support & Innovation, SAP
Marcus Blaesi - Global Ecosystem Programs, Customer Solutions Support & Innovation, SAP