Newsflash for SAP User Groups: January 2020 edition

1. SAP S/4HANA Movement eBook - NEW

 Read more    Overview of eBooks

2. SAP Digital Access eBook - NEW

 Overview of eBooks

3. Industries in the Intelligent Enterprise eBook - NEW

 Overview of eBooks

SAP S/4HANA

4. Mapping Your Journey to SAP S/4HANA - UPDATED

5. Move to SAP S/4HANA: Never Too Late to Start

Value of Support

6. New Handling Rules for SAP Support User (S-User)

7. Transforming Employee and Customer Experiences with SAP Conversational AI Chatbots

 Learn more in our upcoming webinars (English/Spanish).

8. What’s in Store for 2020 with Machine Learning in Support?

9. Intelligent Swarming: How Collaboration Can Enhance Customer Service

10. SAP Notes and SAP Knowledge Base Articles now available in Korean, Russian and Italian

 Learn more in our webinar on March 19th.

11. Evolving the Learning Experience to Create Happy Users

12. Enterprise Support Academy

 APJ    EMEA    Latin America    North America

13. Schedule a Manager for High-Priority Incidents: Now Available for All SAP Solutions 

 Don’t miss the opportunity to discover this new offering in our webinar on February 20th.

Influencing

14. SAP Customer Connection

This Customer Connection projects will focus on improvements of functionalities and usability in the areas of CRM, SAP Identity Management and SAP GRC (Process Control & Risk Management). Please note that collect phase ends in February, March and April.